Privacy Policy

1. WHO WE ARE

Mbeks Creations (Pty) Ltd ("we", "our", "us") is a registered South African company operating an online Christian clothing and gifts store at mbekscreations.co.za. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

Contact us: hello@mbekscreations.co.za | 073 146 3903

2. INFORMATION WE COLLECT

We collect the following personal information:

• Full name
• Email address
• Phone number
• Shipping address
• Newsletter subscription preferences

We do NOT collect or store payment information. All payments are processed securely by PayFast and Yoco.

3. WHY WE COLLECT YOUR INFORMATION

We use your information to:

• Process and fulfil your orders
• Send order confirmations and delivery updates
• Send newsletters if you have subscribed
• Respond to enquiries and support requests

4. HOW WE STORE YOUR INFORMATION

Your information is stored securely in our database provided by Supabase. We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss or destruction.

5. WHO WE SHARE YOUR INFORMATION WITH

We do not sell your personal information. We may share it with trusted third parties only where necessary:

• Courier and delivery services (shipping address only)
• PayFast and Yoco (for payment processing)

6. YOUR RIGHTS UNDER POPIA

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to the processing of your information
• Lodge a complaint with the Information Regulator

To exercise any of these rights contact us at hello@mbekscreations.co.za

7. NEWSLETTER

If you subscribe to our newsletter you may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

8. COOKIES

Our website may use basic cookies for functionality purposes. We do not use tracking or advertising cookies.

9. CHANGES TO THIS POLICY

We may update this policy from time to time. The latest version will always be available on this page.